"The safety of my guests has always been uppermost in my mind, and I have given much thought to appropriate social distancing measures for my workshops. Though these will be mandatory between guests who are not in the same household for the foreseeable future, you can still be assured of a wonderfully intimate experience with the wildlife we encounter.
Thank you in advance for your adherence to the measures below, and for keeping us all safe while we continue to explore new places and incredible photography!"
OUR COVID PROMISE
Fairness and flexibility are always our watchwords when it comes to our client experience. Our partner agent Wildlife Trails also understand the financial as well as practical uncertainties our guests face when arranging travel in the time of Covid19 and together we are responding with our Covid Promise:
Wherever possible we will ask for a smaller deposit than usual and will also defer the balance payment to as close to departure time as possible. We will always talk with you before requesting balance payments to review the latest government advice - both in your home country and destination - and make sure you are comfortable with travelling.
If not we will offer you a comprehensive range of flexible alternative options including postponement, re-booking to another destination, or a full refund - so you can book with us with complete peace of mind, knowing you're 100% covered.
Our clients this year have highly praised our performance, which in terms of fairness, flexibility, transparency and responsiveness has outshone many major companies.
What Our Guests Say About Our Covid Promise
"Such a shame that we are not at Zimanga....hopefully next year!! I have certainly been more than happy with the service from Alan and yourself. Absolutely brilliant."
"We were more than happy with the way and speed that you and Allan dealt with the cancellation and are only sorry we had to go down that route. Hopefully we can arrange something in the future"
"The service from yourself and Allan has been great with both of you being very understanding in these difficult times"
Book Safely & With Peace Of Mind: Our Covid-19 Protection & Precautions
A personal note from Trai
What Our Guests Say About Our Covid Precautions
"At this time of social distancing, and the wearing of face masks when at a distance of 1 metre or less, it is necessary to continue with as many pastimes as we can.
Having experienced one of your Photographic Workshops I believe my safety and the safety of the whole group was well managed and at no time did I consider myself at risk.
I consider the workshop met all necessary controls to maintain a safe environment. At the same time, interaction was still possible to provide the necessary coaching along with questions and answers.
Overall, the session was without doubt a valuable experience. I learnt some very useful tips and the day gave me further confidence to tackle tricky lighting conditions in the future. Looking forward to other workshops!"
JIM IMBER, pictured above right attending our recent Raptors workshop
Our Covid Precautions
Even where social distancing measures are still required amongst guests who are not from the same household, we can still be sure of our usual wonderfully intimate experience with the wildlife!
Please note that your booking constitutes acceptance of the need to prioritise safety for yourself and all others associated with the safari at all times. This means you agree to adhere strictly to the relevant government Covid19 advice throughout, which may include the wearing of a mask when necessary.
Please do not attend any workshop or safari if you or your family are showing any symptoms of Covid 19.
- Our workshops and safaris are held well away from crowds in the more remote locations of the world. We do not wish to risk bringing infection to these areas, so all guests are requested to travel to our meeting points using all possible personal protection
- Places are limited to 6 guests and 1 tutor
- We use small hides for 1-3 photographers, with plastic dividers in place where necessary
- Please do not greet anyone by shaking hands and avoid physical contact at all times
- Only touch your own photography equipment
- Avoid touching your nose, eyes and mouth
- Guests are asked to please arrive with your own masks (N95, R95, KN95 or surgical masks) and they must be worn according to WHO safety standards
- Hand sanitiser will be available at all times
- 1m+ distancing will be maintained
- Masks will be worn whenever necessary
- Trai will also be wearing gloves when helping with guest cameras
Any guest not complying with safety measures will be asked to leave the workshop. No refund will be offered in this circumstance.
Informal Track and Trace BackUp
As an extra measure we ask if you have a positive Covid-19 test result within 14 days of your workshop or safari, please let us know immediately, so that we can inform the other members of the group, asking them to self-isolate.
We cannot accept responsibility for any subsequent infection.
Other than that it will be business as usual with the incredible animals and birds, and of course the most wonderful and creative photographic opportunities!